Frequently Asked Questions
All applications can be completed online. A current State-issued Drivers License or photo ID is required with the application, along with proof of income. This documentation can be uploaded online or brought into the property. We process all applications and may conditionally approve your application(s) while you wait. All applications are given final approval by the Property Manager within 72 hours.
Yes. Your total income must be at least 2.5 times the portion of your rent you are responsible for. If you do not meet the minimum income requirement, you have the option of applying with a guarantor. For more information, contact the leasing office.
If the income requirement of 2.5 times your rental amount is met, we will then check your credit and rental history. We use Equifax to obtain a copy of your credit report, and we consider public records regarding rental history. If your income, credit and rental history meet our criteria, we will conditionally approve your application before we check your criminal background.
The application fee is $50 per applicant. The fee is non-refundable given the fact that it covers the cost of processing your application.
A $300 administrative fee is charged to cover the cost to process your application and move-in. The fee is non-refundable. This fee is due upon move-in with the balance of your first months rent.
A $100 advanced rental deposit is due upon completion of the application. The fee reserves the apartment for you while the application is processed. Once your application is approved, the advanced rental deposit will be applied to your first months rent upon move-in. If your application is not approved, the advanced rental deposit will be refunded.
Move-in without paying a security deposit! We have partnered with Jetty to save you hundreds at move-in. Jetty offers a low-cost option that lets you keep more cash in your pocket while meeting your move-in requirements. Finish your application today to take advantage of this deposit-free offer. Learn more about Jetty Deposit here. If you opt-out of the Jetty program, you will be required to pay a deposit of $1,250-$1,500.
The resident is responsible for all utilities.
Yes, Renters insurance for a minimum of $100,000 in liability coverage is required for all residents. Residents may choose an insurance provider of their choice. Proof of insurance must be provided upon move-in.
Parking at the community is free of charge.
Standard occupancy is 2 persons per bedroom.
Please visit the floor plans page of our website and select "get notified". As soon as that apartment is available, you will receive an email notification.
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Testimonials
I have stayed at this apartment for several months and it has been genuinely a very nice place to stay at. Whenever I have issues with either my bathtub or toilet, they have been able to solve those issues very quickly. I am very appreciative of the quick respond from the maintenance people.
- The James Resident
The James is perfectly located within historic Williamsburg to take advantage of walking and biking for all necessities and leisure. The management staff, particularly Gladys, stood out from all other area complexes in her friendliness, responsiveness and helpfulness throughout the application, leasing and move in process. The James environment and amenities make for a wonderful community feeling.
- The James Resident
Nice place to live. The staff members are very welcoming and willing to help.
- The James Resident
Great place nice and quite and helpful and attentive staff. I have only been here a few months however I am very happy with the building and staff.
- The James Resident
Great service at the front office!
- The James Resident
I love these apartments. Place is clean and brand new. I love the new appliances. I really like the location.
- The James Resident