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Frequently Asked Questions

A bedroom with a bed, a ceiling fan, and two wall lamps.

Frequently Asked Questions

Neighborhood

Top Choice: Merrimac Trail Area

The James on Merrimac offers a prime location near Route 199 and Merrimac Trail. It’s ideal for those seeking convenience and modern living.

Other Great Nearby Neighborhoods

  • High Street – Known for shopping and dining options.
  • Colonial Williamsburg – Historic charm with easy access to attractions.
  • Midtown Williamsburg – Close to entertainment and the College of William & Mary.

Best Value in Town
The James on Merrimac combines modern design with spacious floor plans and exceptional amenities.

Key Selling Points

  • Great Location – Minutes from Colonial Williamsburg and The College of William & Mary.
  • Top Employers Nearby – Yorktown Naval Weapons Station and Sentara Health.
  • Lifestyle Amenities – Resort-style pool, two-story fitness center, and private workspaces.

Nearby Attractions

  • Colonial Williamsburg – Explore living history and museums.
  • Merchants Square – Boutique shopping and local dining.
  • Busch Gardens – Thrilling rides and seasonal events.
  • Williamsburg Premium Outlets – Brand name shopping, great deals, and open air strolling
Outdoor Recreation
  • Waller Mill Park – Hiking trails, fishing, and scenic views.
  • Yorktown Beach – Relaxed shoreline, swimming spots, and waterfront dining
Major Employers
  • The College of William & Mary
  • Yorktown Naval Weapons Station
  • Sentara Health
  • Northrop Grumman

Quick Access to Newport News
The James on Merrimac is conveniently located minutes from Interstate 64. Allowing for a quick and seamless commute to Newport News, and Hampton Roads.

Convenient Roadways

  • Route 199
  • Interstate 64
  • Merrimac Trail
Nearby Employers
  • Shipbuilding and Defense Contractors
  • Healthcare Facilities
  • Corporate Offices in Newport News

Community Amenities

  • Resort-style pool with cabanas, fire pit and lounge area.
  • Two-story fitness center with cardio and weights and yoga studio
  • Resident lounge with full kitchen and entertainment including a pool table
  • Private study/work rooms with Wi-Fi
  • Dog park and pet spa
  • Controlled access and package room
  • Rentable storage
In-Home Features
  • Hardwood-style flooring
  • Granite countertops and tile backsplash
  • Stainless steel appliances
  • Washer and dryer included
  • Large walk-in closets
  • Oversized windows with roller shades
  • Valet trash service and Cox Wi-Fi ready

Admin

All applications can be completed online.  A current State-issued Drivers License or photo ID is required with the application, along with proof of income. This documentation can be uploaded online or brought into the property.  We process all applications and may conditionally approve your application(s) while you wait.  All applications are given final approval by the Property Manager within 72 hours.

Yes. Your total income must be at least 2.5 times the portion of your rent you are responsible for. If you do not meet the minimum income requirement, you have the option of applying with a guarantor.  For more information, contact the leasing office.

If the income requirement of 2.5 times your rental amount is met, we will then check your credit and rental history. We use Equifax to obtain a copy of your credit report, and we consider public records regarding rental history. If your income, credit and rental history meet our criteria, we will conditionally approve your application before we check your criminal background.

The application fee is $50 per applicant. The fee is non-refundable given the fact that it covers the cost of processing your application.

A $300 administrative fee is charged to cover the cost to process your application and move-in. The fee is non-refundable. This fee is due upon move-in with the balance of your first months rent.

A $200 advanced rental deposit is due upon completion of the application. The fee reserves the apartment for you while the application is processed. Once your application is approved, the advanced rental deposit will be applied to your first months rent upon move-in. If your application is denied, the advanced rental deposit will be refunded. If the application is canceled after 72 hours the $200 will be forfeited.

Move-in without paying a security deposit! We have partnered with Jetty to save you hundreds at move-in. Jetty offers a low-cost option that lets you keep more cash in your pocket while meeting your move-in requirements. Finish your application today to take advantage of this deposit-free offer. Learn more about Jetty Deposit here. If you opt-out of the Jetty program, you will be required to pay a deposit of $1,250-$1,500.

The resident is responsible for all utilities. 

Yes, Renters insurance for a minimum of $100,000 in liability coverage is required for all residents.  Residents may choose an insurance provider of their choice.  Proof of insurance must be provided upon move-in.

We are pet-friendly. We currently accept a maximum of 2 cats or 2 dogs or 1 cat and 1 dog with the exception of the following breeds: Pit-bulls, Rottweilers, Chows, Akitas, American Staffordshire, Shar-Pei, Bull Terriers or any aggressive breed. Please remember to keep your pet on a leash at all times.  A $350 non-refundable pet fee is also required at the time of move-in, along with a $40 monthly pet rent/pet. 

PetScreening is a secure, third-party platform we use to streamline our pet and assistance animal policies. Using PetScreening allows us to verify pet-related information, stay compliant with assistance animal regulations, and be more inclusive to pet owners—all while saving you time.

To get started or learn more, visit PetScreening

Parking at the community is free of charge.

Standard occupancy is 2 persons per bedroom.

Please visit the floor plans page of our website and select "get notified". As soon as that apartment is available, you will receive an email notification.

Yes! We have a limited number of 4x4 storage lockers for rent at $75 per month.

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Our team is always ready to answer your questions.